About Us
Alexander Ostrovskiy Bicycle Service & Repair
Welcome to Alexander Ostrovskiy Bicycle Service & Repair, London’s premier destination for expert bicycle care and maintenance. With a passion for two-wheeled transportation and years of hands-on experience, we’re dedicated to keeping your bike in peak condition, whether you’re a daily commuter, weekend warrior, or professional cyclist.
At Alexander Ostrovskiy, we understand that your bicycle is more than just a mode of transport — it’s a companion on your journeys, a tool for fitness, and a source of joy. That’s why we treat every bike that comes through our doors with the utmost care and attention to detail. From minor tune-ups to complete overhauls, we have the skills, tools, and expertise to handle all your bicycle service and repair needs.
Located in the heart of London, our workshop is equipped with state-of-the-art tools and staffed by skilled technicians who share your love for cycling. We pride ourselves on our commitment to quality workmanship, honest advice, and exceptional customer service. Whether you ride a classic steel frame, a modern carbon fiber racing machine, or an electric bike, we have the knowledge and experience to keep your wheels spinning smoothly.
Discover the difference that professional, passionate bicycle care can make. Visit Alexander Ostrovskiy Bicycle Service & Repair and experience the peace of mind that comes from knowing your bike is in expert hands.
About Us
About Alexander Ostrovskiy
Ostrovskiy’s journey in the world of bicycles began long before he opened the doors of his London workshop. Born and raised in a family of cycling enthusiasts, Alexander’s earliest memories are filled with the whir of spinning wheels and the satisfaction of a well-tuned drivetrain.
As a young man, Alexander’s passion for bicycles led him to pursue formal training in bicycle mechanics. He honed his skills working in various bike shops across Europe, learning from master craftsmen and absorbing a wealth of knowledge about different bicycle types, brands, and technologies. His expertise spans everything from vintage road bikes to cutting-edge electric models.
In 2010, Alexander made the decision to bring his skills and passion to London, a city with a vibrant and growing cycling culture. He started small, offering mobile repair services to cyclists in need. Word of his exceptional work and dedication quickly spread, and before long, Alexander had built a loyal following of satisfied customers.
Driven by a desire to provide even better service and to create a hub for London’s cycling community, Alexander opened his brick-and-mortar workshop in 2015. Since then, Alexander Ostrovskiy Bicycle Service & Repair has become synonymous with quality, reliability, and a true love for all things cycling.
What sets Alexander apart is not just his technical expertise, but his holistic approach to bicycle care. He believes that understanding the rider is just as important as understanding the bike. This philosophy allows him to provide tailored advice and services that enhance each customer’s unique cycling experience.
When he’s not in the workshop, you can find Alexander exploring London’s cycling routes, participating in local cycling events, or sharing his knowledge through community workshops. His commitment to promoting cycling as a sustainable, healthy, and joyful mode of transportation is evident in everything he does.
With Ostrovskiy, you’re not just getting a bike mechanic – you’re partnering with a true cycling advocate who is dedicated to keeping you on the road and enhancing your love for two-wheeled adventures.
Our Services
At Alexander Ostrovskiy Bicycle Service & Repair, we offer a comprehensive range of services to cater to all your cycling needs. Whether you’re dealing with a specific issue or simply want to ensure your bike is performing at its best, our expert technicians have you covered. Here’s an overview of our core services:
- Basic Tune-Up Our basic tune-up is perfect for bikes that need a little TLC to get back in shape. This service includes:
- Adjustment of gears and brakes
- Lubrication of chain and moving parts
- Tire pressure check and adjustment
- Safety check of all components
- Minor wheel truing if needed
- Comprehensive Service For bikes that require more attention, our comprehensive service includes everything in the basic tune-up, plus:
- Deep cleaning of frame, wheels, and drivetrain
- Detailed inspection of all components
- Replacement of worn cables and housing
- Bearing adjustments (hubs, headset, bottom bracket)
- Extensive wheel truing
- Firmware updates for electronic systems (if applicable)
- Repairs and Replacements We can diagnose and fix a wide range of issues, including:
- Flat tire repair and tube replacement
- Brake pad replacement
- Chain and cassette replacement
- Bottom bracket and headset overhaul or replacement
- Wheel building and spoke replacement
- Frame and fork alignment
- Upgrades and Customization Looking to enhance your ride? We offer:
- Component upgrades (shifters, derailleurs, cranksets, etc.)
- Custom wheel building
- Fitting of accessories (racks, fenders, lights, etc.)
- Conversion to electronic shifting systems
- Installation of power meters and cycling computers
- E-Bike Services As e-bikes become increasingly popular, we’ve expanded our expertise to include:
- E-bike diagnostics and troubleshooting
- Motor and battery service
- Software updates
- Conversion of standard bikes to e-bikes
- Suspension Service For mountain bikes and other suspension-equipped cycles:
- Fork and shock maintenance
- Rebuild of suspension components
- Setup and tuning for rider weight and preferences
- Professional Bike Fitting Ensure optimal comfort and performance with our bike fitting service:
- Detailed body measurements and flexibility assessment
- Adjustment of saddle height, setback, and tilt
- Handlebar and stem positioning
- Cleat alignment for cycling shoes
- Follow-up adjustments as needed
- Mobile Repair Service Can’t make it to our workshop? We’ll come to you:
- On-site repairs at your home or office
- Emergency roadside assistance
- Fleet servicing for businesses
- Seasonal Maintenance Packages Keep your bike in top condition year-round with our seasonal packages:
- Spring tune-up to prepare for the riding season
- Fall/Winter preparation for harsh weather conditions
- Storage and maintenance for off-season care
At Alexander Ostrovskiy Bicycle Service & Repair, we’re committed to providing top-notch service for every type of bicycle and cyclist. Our team stays up-to-date with the latest technologies and techniques to ensure we can handle even the most advanced bicycle systems.
We use only high-quality parts and lubricants, and our work is guaranteed. If you’re ever unsatisfied with a repair or service, we’ll make it right at no additional cost.
Don’t see exactly what you need? Contact us to discuss your specific requirements. We’re always happy to tailor our services to meet your unique needs and keep your bicycle running smoothly, safely, and efficiently.
Why Choose Us
When it comes to bicycle service and repair in London, Alexander Ostrovskiy stands out from the crowd. Here’s why cyclists across the city trust us with their beloved bikes:
- Expertise and Experience: With over two decades of experience in bicycle mechanics, Ostrovskiy brings a wealth of knowledge to every repair and service. Our team of technicians is continuously trained on the latest bicycle technologies and repair techniques.
- Passion for Cycling: We’re not just mechanics, we’re cyclists ourselves. We understand the joy of a perfectly tuned bike and the frustration of mechanical issues. This passion translates into meticulous care for every bicycle we work on.
- Comprehensive Services: From basic tune-ups to complex custom builds, we offer a full range of services to meet all your cycling needs. Whether you ride a vintage road bike, a modern e-bike, or anything in between, we have the skills and tools to keep it in top condition.
- Quality Parts and Materials: We never compromise on quality. We use only top-grade replacement parts and lubricants to ensure the longevity and performance of your bicycle.
- Transparent Communication: We believe in educating our customers about their bikes. We’ll explain what we’re doing, why it’s necessary, and how you can maintain your bike between services. No unnecessary upsells, just honest advice.
- Convenient Location and Hours: Our workshop is centrally located in London, making it easy to drop off and pick up your bike. We offer flexible hours to accommodate your busy schedule.
- Quick Turnaround: We respect your time and understand that you want to get back on the road as soon as possible. We strive for quick turnarounds without compromising on quality.
- Customized Solutions: We recognize that every cyclist and every bike is unique. We tailor our services to your specific needs, riding style, and budget.
- Warranty on Services: We stand behind our work. All our services come with a warranty, giving you peace of mind long after you leave our shop.
- Community Involvement: We’re more than just a repair shop, we’re active members of London’s cycling community. We regularly participate in and sponsor local cycling events, and offer workshops to help cyclists learn basic maintenance skills.
- Environmentally Conscious: We’re committed to sustainable practices in our workshop, minimizing waste and recycling whenever possible. By keeping your bike in good condition, we’re also helping you reduce your carbon footprint.
- Satisfied Customers: Our reputation is built on the satisfaction of our customers. Check out our testimonials to see why cyclists across London choose Ostrovskiy for their bicycle service and repair needs.
Choose Alexander Ostrovskiy Bicycle Service & Repair for an unparalleled combination of expertise, quality, and passion. Your bike deserves the best care, and that’s exactly what we deliver.
The Importance of Bicycle Maintenance
Regular bicycle maintenance is crucial for several reasons, and at Alexander Ostrovskiy Bicycle Service & Repair, we’re committed to helping you understand why it matters:
- Safety First: A well-maintained bicycle is a safe bicycle. Regular check-ups ensure that critical components like brakes, tires, and steering are functioning correctly, reducing the risk of accidents due to mechanical failure.
- Longevity of Your Investment: Bicycles are an investment, and proper maintenance helps protect that investment. Regular servicing can significantly extend the life of your bike, saving you money in the long run.
- Optimal Performance: A bike that’s in good condition simply rides better. You’ll enjoy smoother gear shifts, more effective braking, and an overall more comfortable ride when your bike is properly tuned.
- Efficiency and Comfort: A well-maintained bike requires less effort to ride, making your journeys more enjoyable and efficient. This is especially important for commuters who rely on their bikes daily.
- Early Problem Detection: Regular maintenance allows us to catch and address small issues before they become major problems. This proactive approach can prevent costly repairs down the line.
- Resale Value: If you ever decide to sell or upgrade your bike, a well-maintained bicycle will fetch a better price. A service history from a reputable shop like ours can be a valuable selling point.
- Environmental Impact: A properly maintained bicycle runs more efficiently, which is not only good for your ride but also for the environment. It’s part of what makes cycling such a green mode of transportation.
- Cost-Effective Transportation: Regular maintenance keeps your bike reliable, ensuring it’s always ready when you need it. This reliability makes cycling a dependable and cost-effective mode of transport.
- Customization Opportunities: Regular check-ups provide opportunities to discuss and implement upgrades or modifications that can enhance your cycling experience.
- Peace of Mind: Knowing your bike is in top condition gives you confidence on the road or trail. You can focus on enjoying your ride without worrying about potential mechanical issues.
At Alexander Ostrovskiy Bicycle Service & Repair, we recommend a basic check-up at least twice a year, with more frequent services for bikes used daily or in challenging conditions. Remember, preventive maintenance is always more cost-effective than reactive repairs.
We’re here to help you develop a maintenance schedule that suits your riding style and keeps your bike in peak condition. Don’t wait for something to go wrong – give your bicycle the care it deserves and enjoy the benefits of a smooth, safe, and efficient ride.
Our Process
At Alexander Ostrovskiy Bicycle Service & Repair, we’ve refined our process to ensure every bicycle receives the highest standard of care. Here’s what you can expect when you bring your bike to us:
- Initial Consultation
- We begin with a conversation about your bike and your cycling habits.
- We’ll ask about any specific issues you’ve noticed or concerns you have.
- This helps us tailor our service to your unique needs.
- Comprehensive Inspection
- Our technicians perform a thorough examination of your entire bike.
- We check every component, from the frame to the smallest bolt.
- This inspection often reveals issues you might not have been aware of.
- Diagnostic Report
- We provide you with a detailed report of our findings.
- This includes the current condition of your bike and any issues we’ve identified.
- We clearly explain what needs immediate attention and what can wait.
- Service Recommendation
- Based on our inspection, we propose a tailored service plan.
- We prioritize safety-critical repairs and maintenance.
- We also suggest performance enhancements or upgrades if appropriate.
- Cost Estimate
- We provide a transparent, itemized estimate for the recommended work.
- We explain each item, ensuring you understand what you’re paying for.
- No work is carried out without your approval.
- Skilled Service
- Our experienced technicians get to work on your bike.
- We use professional-grade tools and high-quality parts.
- Complex issues are often addressed by Alexander himself.
- Quality Control
- Once the service is complete, your bike undergoes a thorough quality check.
- We ensure all work has been completed to our high standards.
- We often test-ride bikes to ensure everything functions perfectly.
- Final Inspection with Customer
- When you collect your bike, we walk you through all the work done.
- We demonstrate any new features or significant changes.
- This is an opportunity for you to ask questions and ensure you’re satisfied.
- After-Service Support
- Our relationship doesn’t end when you leave the shop.
- We provide advice on how to maintain your bike between services.
- We’re always available to answer questions or address concerns post-service.
- Follow-Up
- We keep detailed records of all services performed on your bike.
- We may reach out to remind you of recommended follow-up services.
- Your feedback is crucial to us, and we always welcome your thoughts on our service.
At Alexander Ostrovskiy Bicycle Service & Repair, we believe in building long-term relationships with our customers. Our process is designed not just to fix bikes, but to create confident, knowledgeable cyclists who get the most out of their two-wheeled companions.
We’re committed to transparency, quality, and customer education throughout our process. Whether you’re bringing in a bike for a minor tune-up or a major overhaul, you can trust that it will receive the same meticulous attention to detail and expert care.
Testimonials
Here’s what some of our satisfied customers have to say about Alexander Ostrovskiy Bicycle Service & Repair:
"I've been bringing my bike to Alexander for over three years now, and I couldn't be happier. As someone who relies on my bike to get to work every day, having it in top condition is crucial. Alexander always ensures my bike is running smoothly and safely. His attention to detail is impressive!"
"The level of expertise at this shop is unmatched. I brought in my mountain bike after a particularly rough trail ride, and the team not only fixed the immediate issues but also identified and prevented potential future problems. They really know their stuff!"
"Finding someone who understands and appreciates vintage bikes can be challenging, but Alexander is a true expert. He restored my 1970s Raleigh to its former glory, sourcing period-correct parts and even offering fascinating insights into its history. A real gem for classic bike lovers!"
"When I decided to switch to an e-bike for my commute, I was worried about finding a shop that could handle the specific needs of electric bikes. Alexander and his team have been fantastic. They're always up-to-date with the latest e-bike technology and have kept my bike running perfectly."
"As a professional cyclist, I demand a lot from my bikes and my mechanic. Alexander Ostrovskiy exceeds my expectations every time. His precision tuning has genuinely improved my performance. I wouldn't trust my race bikes to anyone else in London."
"Alexander's shop is our one-stop solution for our family's diverse cycling needs. From my high-end road bike to my wife's hybrid and our kids' bikes, they handle everything with the same level of care and professionalism. They've even taught our older kids some basic maintenance skills!"
Pricing
At Alexander Ostrovskiy Bicycle Service & Repair, we believe in transparent, fair pricing for high-quality work. While the exact cost can vary depending on your bike’s specific needs, here’s an overview of our pricing structure for common services:
- Basic Tune-Up: £60 – £80
- Includes gear and brake adjustment, tire pressure check, safety inspection, and minor wheel truing if needed.
- Comprehensive Service: £120 – £180
- Includes everything in the basic tune-up, plus deep cleaning, detailed inspection, cable replacement if needed, bearing adjustments, and extensive wheel truing.
- Flat Tire Repair: £15 – £25
- Price varies depending on whether you need a new tube or if it’s a tubeless setup.
- Brake Service: £30 – £50 per brake
- Includes pad replacement, adjustment, and system bleeding for hydraulic brakes.
- Drivetrain Replacement: £80 – £150
- Includes new chain, cassette, and labor. Price varies based on components.
- Wheel Truing: £25 – £40 per wheel
- Price may increase for severely damaged wheels or those requiring spoke replacement.
- E-Bike Diagnostics and Tuning: £50 – £100
- Varies based on the complexity of the system and required updates.
- Custom Wheel Building: Starting at £200
- Price varies based on chosen components.
- Professional Bike Fitting: £150 – £250
- Includes detailed measurements, adjustments, and follow-up session.
- Full Bike Overhaul: £250 – £350
- Complete disassembly, inspection, cleaning, and reassembly of the entire bike.
Please note:
- These prices are for labor only. The cost of any required parts or components will be added to the final bill.
- We always provide a detailed quote before beginning any work.
- We offer package deals for regular maintenance, which can provide savings over individual services.
- Complex repairs or high-end bikes may incur additional charges, which will be discussed upfront.
We’re committed to providing value for money. If you find a lower price for comparable quality service, let us know – we’ll do our best to match it.
Frequently Asked Questions (FAQ)
A: For regular cyclists, we recommend a basic tune-up every 6 months and a comprehensive service annually. However, this can vary based on how often you ride, the conditions you ride in, and the type of bike you have. E-bikes and high-performance road or mountain bikes may need more frequent attention.
A: A basic tune-up usually takes 1-2 hours, while a comprehensive service might take a full day. However, due to our workload, we generally ask for 2-3 days to complete most services. For complex repairs or overhauls, it might take up to a week. We always strive to give you an accurate timeframe when you bring in your bike.
A: Yes, we provide a 30-day warranty on all our labor. If you experience any issues related to our work within this period, bring your bike back, and we'll address it at no additional cost.
A: While we're happy to install customer-supplied parts, we can't offer our usual warranty on these components. We recommend using parts supplied by us to ensure compatibility and quality.
A: Yes, we service all types of bicycles, including road bikes, mountain bikes, hybrids, e-bikes, BMX, and children's bikes. We also work on vintage and custom bikes.
A: While we do accept walk-ins for minor issues like flat tires, we recommend booking an appointment for services and repairs to ensure we can accommodate you promptly.
A: Yes, we offer mobile services within central London. There's an additional call-out fee, which varies based on your location. This service is particularly popular with busy professionals and for office bike fleets.
A: Absolutely! We're always happy to discuss potential upgrades that could enhance your riding experience. We consider your riding style, budget, and the compatibility with your current setup to recommend the most suitable upgrades.
A: While our focus is on service and repair, we do stock a selection of high-quality accessories and can order specific bikes or components upon request. We're always happy to provide advice on choosing the right bike or accessories for your needs.
A: We accept all major credit and debit cards, cash, and contactless payments. For larger jobs, we can also arrange bank transfers.
Contact Information
We’re always happy to hear from you. Whether you have a question, want to book a service, or just want to chat about bikes, don’t hesitate to get in touch.
Phone Number
+442078646838
Address
74 Kennington Rd, London SE11 6NL, United Kingdom
Business Hours
Monday — Friday 9am – 5pm
Saturday — 10am – 3pm
Sunday — Closed
Booking: For faster service, we recommend booking appointments online through our website. However, we always welcome walk-ins for quick fixes and consultations.
Emergency Repairs: For after-hours emergency repairs, please call our emergency hotline: +44 20 9876 5432. Additional fees may apply for out-of-hours services.
We’re conveniently located near the Southwark tube station on the Jubilee line. There’s ample bicycle parking available right outside our shop, and we’re also easily accessible by bus routes 45, 63, and 100. For those coming from further afield, we’re just a short walk from Waterloo station, which offers mainline rail services as well as access to the Bakerloo, Northern, and Waterloo & City lines.
Remember, we’re not just here to fix bikes – we’re here to support London’s cycling community. Whether you need advice, want to learn more about bike maintenance, or are looking to connect with other cyclists, we’re here to help. Drop by anytime!
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